Performance Degradation Observed in Program Studio and Web Experience
Incident Report for SocialChorus
Resolved
Incident confirmed resolved.

Summary Root Cause: Unusual load on database caused by long-running queries. Engineering team investigated and implemented solution at approximately 12:55 PDT (19:55 UTC).
Posted Jun 10, 2019 - 20:42 UTC
Monitoring
All affected database clusters restarted. Engineering team is continuing to monitor database cluster health.
Posted Jun 10, 2019 - 19:53 UTC
Identified
Root cause identified with memory limit on database cluster.
Posted Jun 10, 2019 - 19:52 UTC
Investigating
Engineers are investigating performance degradation impacting Program Studio and Web Experience. Site response times may temporarily take longer than expected. Thank you for your patience.
Posted Jun 10, 2019 - 19:29 UTC
This incident affected: Web Experience and Program Studio.