SocialChorus Platform Status
All Systems Operational
Web Experience Operational
90 days ago
99.97 % uptime
Today
Mobile Experience Operational
90 days ago
99.96 % uptime
Today
Program Studio Operational
90 days ago
99.98 % uptime
Today
Authentication Operational
90 days ago
99.98 % uptime
Today
Content Operational
90 days ago
99.97 % uptime
Today
Measure Operational
90 days ago
99.99 % uptime
Today
Groups Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Legacy Partner API Operational
90 days ago
99.99 % uptime
Today
3rd-Party Dependencies Operational
Image Transformation API Operational
SendGrid API v3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Web Experience Response Time
Fetching
Mobile Experience Response Time
Fetching
Program Studio Response Time
Fetching
Past Incidents
Dec 8, 2021

No incidents reported today.

Dec 7, 2021
Resolved - Our Engineering team has seen the error rates for AWS reduce to normal levels and will continue to monitor the hosting infrastructure closely with our AWS support team. Analyze and Microapps should now be available as expected.

Please contact Support at support@socialchorus.com should you encounter any further issues.
Dec 7, 23:12 UTC
Monitoring - Our Engineering team has seen a significant decrease in the number of errors caused by the AWS issue. Analyze and Microapps will continue to have some minor slowness for some users.

We will continue to monitor the service and will send an update when it is fully operational.
Dec 7, 20:59 UTC
Update - Our Engineering team is continuing to investigate. Analyze reports and Microapps may not load or render as expected during this time.

Our next update will be within 60 minutes.
Dec 7, 20:11 UTC
Investigating - Our Engineering team is continuing to investigate the issue. Analyze reports and Microapps may not load or render as expected during this time.

Our next update will be within 60 minutes.
Dec 7, 18:56 UTC
Update - Our Engineering team has found additional impact for services behind our API. Most notably, Analyze reports and Microapps may not load or render as expected.

The team is currently investigating.

Our next update will be within 30 minutes.
Dec 7, 18:22 UTC
Identified - The cause of the High API Error rate within our hosting provider has been identified.

Our next update will be within 30 minutes.
Dec 7, 17:15 UTC
Investigating - We are currently experiencing high API error rates within our hosting provider that are in turn causing intermittent slowness/ unresponsiveness within our platform. Most notably, Analyze reports may not be rendering or are slow to load.

Our engineers are currently investigating.

Our next update will be within 30 minutes.
Dec 7, 16:24 UTC
Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.