SocialChorus Platform Status
All Systems Operational
Web Experience Operational
90 days ago
100.0 % uptime
Today
Mobile Experience Operational
90 days ago
100.0 % uptime
Today
Program Studio Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Content Operational
90 days ago
100.0 % uptime
Today
Measure Operational
90 days ago
100.0 % uptime
Today
Groups Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Legacy Partner API Operational
90 days ago
100.0 % uptime
Today
3rd-Party Dependencies Operational
Image Transformation API Operational
SendGrid API v3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Web Experience Response Time
Fetching
Mobile Experience Response Time
Fetching
Program Studio Response Time
Fetching
Past Incidents
Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022
Resolved - Due to an errant side effect of an internal test program, some Customer groups were inadvertently mapped to an internal test community. Between the time of this occurrence on 1/10/22 at 14:45 UTC, and when the change was fully reverted on 1/12/22 at 15:45 UTC , campaigns which referenced groups in scope would have failed to be delivered and some users would have lost visibility of channels and targeted content.

Where there was such impact, Customers will be notified directly to determine what if any additional follow-up actions may be necessary. This service incident will undergo thorough review to insure the proper protections are in place for programatic group changes made due to testing purposes to avoid scope creep to Customer accounts.

Our apologies for any inconveniences. Please contact Support at support@socialchorus.com if you have any questions.
Jan 10, 14:45 UTC