SocialChorus Platform Status
All Systems Operational
Web Experience Operational
90 days ago
99.96 % uptime
Today
Mobile Experience Operational
90 days ago
99.84 % uptime
Today
Program Studio Operational
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
99.99 % uptime
Today
Content Operational
90 days ago
100.0 % uptime
Today
Measure Operational
90 days ago
100.0 % uptime
Today
Groups Operational
90 days ago
100.0 % uptime
Today
Connect Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
99.99 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Legacy Partner API Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Web Experience Response Time
Fetching
Mobile Experience Response Time
Fetching
Program Studio Response Time
Fetching
Past Incidents
Jan 24, 2020

No incidents reported today.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020
Resolved - The issue affecting Web Experience for custom (vanity URLs) has now been resolved. Users should now be able to access the platform via the Web Experience.

Thank you for your patience whilst we carried out our investigation. Please contact Support at support@socialchorus.com should you encounter any further issues.
Jan 10, 14:47 UTC
Investigating - We are investigating an issue affecting Web Experience for any customers with custom (vanity) URLs. This issue does not affect customers using our standard web URL at advocate.socialchorus.com

This may mean that users cannot access the platform through the Web Experience (web browser). Users should still be able to access their programs via the mobile apps.

We are investigating and working to resolve the issue. Please monitor this page for further updates.
Jan 10, 13:25 UTC
Resolved - All affected mobile applications have been restored to the Google Play Store.
Jan 10, 01:52 UTC
Update - Google Play Store is beginning to publish mobile applications which have been affected by this issue. We are continuing to monitor this issue as mobile apps publish.

Anyone who has the application downloaded will remain unaffected by this issue. Only those new users who have not downloaded the mobile application will be affected until Google is able to finish re-publishing all applications to the Play Store.
Jan 9, 22:29 UTC
Update - We are continuing to monitor this issue. Our team is communicating with Google as the app approval process proceeds.
Jan 9, 21:00 UTC
Update - Update - We have resubmitted the affected apps and Google has confirmed the apps will be approved and begin to reappear within the Play Store momentarily
Jan 9, 16:31 UTC
Monitoring - We have identified an issue causing some Android apps to not show in the Google Play Store. We have determined the root cause and are working on a fix to restore the apps. We'll provide further updates as soon as we have them.
Jan 9, 15:13 UTC