The issue has been resolved and the platform is now fully operational. Thank you for your patience whilst we investigated this issue.
Please contact Support at firstname.lastname@example.org
if you encounter any further issues.
Apr 6, 13:38 UTC
We have identified the root cause for the outage and have applied a potential fix. We are currently monitoring the health of the platform following the fix.
Access to Studio, web and mobile experience should now be restored. We have paused Universal Profile (aka User Sync) until we are confident that the issue is fully resolved.
Apr 6, 13:12 UTC
We are experiencing an unanticipated outage across all components. This may affect Program Studio, Web Experience, and mobile application users. We are investigating and hope to be back online shortly. Please monitor this page for further updates.
Apr 6, 12:45 UTC