SocialChorus Platform Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Experience Operational
90 days ago
99.93 % uptime
Today
Mobile Experience Operational
90 days ago
99.96 % uptime
Today
Program Studio Operational
90 days ago
99.95 % uptime
Today
Authentication Operational
90 days ago
99.99 % uptime
Today
Content Operational
90 days ago
99.99 % uptime
Today
Measure Operational
90 days ago
100.0 % uptime
Today
Groups Operational
90 days ago
99.98 % uptime
Today
Connect Operational
90 days ago
99.54 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
User Sync Operational
90 days ago
99.96 % uptime
Today
Partner API Operational
90 days ago
99.99 % uptime
Today
Legacy Partner API Operational
90 days ago
99.98 % uptime
Today
3rd-Party Dependencies Operational
SendGrid API v3 Operational
Image Transformation API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Database Maintenance Oct 25, 03:00-05:00 UTC
This weekend, on Saturday, October 24th at 11:00pm EDT, there will be a 2 hour window where we perform database maintenance on the production cluster. The platform will be unavailable to any user for a brief period during this maintenance window, including both Studio and the employee experience. We recommend that no work or communications through our platform be planned for this window of time.

This maintenance continues our ongoing work to assure industry-leading platform uptime. Some of the work in this particular maintenance specifically addresses the root cause of a brief platform outage on October 7th, 2020.
Posted on Oct 19, 14:26 UTC
System Metrics Month Week Day
Web Experience Response Time
Fetching
Mobile Experience Response Time
Fetching
Program Studio Response Time
Fetching
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020
Partner API (PAPI) - API Responds With Error 503
Resolved - The issue affecting PAPI has been resolved.

Thank you for your patience whilst we carried out our investigation. Please contact Support at support@socialchorus.com should you encounter any further issues.
Oct 19, 20:16 UTC
Monitoring - We have applied a fix for the issue affecting PAPI and are currently monitoring.
Oct 19, 19:54 UTC
Identified - We have identified a possible root cause for the issue affecting PAPI and will provide further updates once we have applied a fix.
Oct 19, 19:51 UTC
Investigating - We are investigating an issue affecting Partner API (PAPI).

API requests may respond with a 503 error when leveraging PAPI.

We are investigating and working to resolve the issue. Please monitor this page for further updates.
Oct 19, 19:46 UTC
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

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